All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure   Operational
Customer Portal   Operational
Reseller Portal   Operational
Telephony Operational
U.S. Inbound Toll-Free   Operational
U.S. Inbound DID   Operational
International Inbound Telephony   Operational
Canada Inbound Telephony   Operational
U.S. Outbound   Operational
Canada Outbound   Operational
International Outbound   Operational
U.S. API Services Operational
U.S. REST Services   ? Operational
U.S. SOAP Services   ? Operational
U.S. SMS Services   Operational
Canada API Services Operational
Canada REST Services   ? Operational
Canada SOAP Services   ? Operational
Analog to etherFAX (A2E) Device Services   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
U.S. SOAP Uptime
Fetching
U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
Fetching
Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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U.S. SMS Services
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Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Resolved - Provider has indicated that the issue has been resolved.
May 17, 12:53 EDT
Investigating - Please be advised that our transactional email service provider is encountering some connectivity issues at this time. Connection alerts, password reset emails, and other system generated emails may experience some delays in arrival to you. Emails to and from sales, support, and portability teams are not affected.
May 17, 12:47 EDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Completed - The scheduled maintenance has been completed.
May 12, 01:00 EDT
Verifying - Maintenance is continuing as planned and expected. Customers may receive some alerting regarding connection restored information. Please be advised that some of the connection statistics were delayed during the maintenance and may have caused some alerts to indicate that a connection was down for longer than it actually was. As expected, there was a momentary lapse of service lasting approximately 45 seconds at around 23:17 EDT.
May 12, 00:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 EDT
Scheduled - Engineers will be performing scripted maintenance and updates on database infrastructure across all data centers. During this range there may be momentary lapses (ranging between 30-45 seconds) in API connectivity. However, all telephony related resources will remain unaffected.
May 7, 12:02 EDT
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.