Cogent and Level3 resolved a peering issue occurring on a router located in Texas. This was confirmed as resolved at 6am EST today.
Posted 17 days ago. Feb 06, 2019 - 08:52 EST
Engineers are monitoring an IP routing issue between two ISPs (Cogent and Level3/CenturyLink). Tickets have been opened with the carriers involved and they are aware. This issue is not specific to etherFAX and the etherFAX services are functioning normally.
Posted 17 days ago. Feb 06, 2019 - 02:06 EST
This incident affected: Canada API Services (Canada REST Services, Canada SOAP Services) and U.S. API Services (U.S. REST Services, U.S. SOAP Services).