ETHERFAX Status

Status Page

All Systems Operational

About This Site

Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational

Customer Portal Operational

Reseller Portal Operational

Telephony Operational

U.S. Inbound Toll-Free Operational

U.S. Inbound DID Operational

International Inbound Telephony Operational

Canada Inbound Telephony Operational

U.S. Outbound Operational

Canada Outbound Operational

International Outbound Operational

U.S. API Services Operational

U.S. REST Services Operational

U.S. SOAP Services Operational

U.S. SMS Services Operational

Canada API Services Operational

Canada REST Services Operational

Canada SOAP Services Operational

Mobile & Container Applications Operational

DirectFax® for Slack Operational

DirectFax® for Microsoft Teams Operational

Slack Health Operational

DirectFax® Email-to-Fax Services Operational

DirectFax® Email-to-Fax Services - U.S. Operational

DirectFax® Email-to-Fax Services - CA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

U.S. SOAP Uptime

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U.S. SOAP Response Time

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U.S. REST Uptime

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U.S. REST Response Time

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U.S. REST 2.0 Uptime

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U.S. REST 2.0 Response Time

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U.S. - DirectFax® Email-to-Fax Services

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Canada SOAP Uptime

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Canada SOAP Response Time

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Canada REST Uptime

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Canada REST Response Time

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Canada - DirectFax® Email-to-Fax Services

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Past Incidents

Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

Network Device Upgrades & Maintenance

Completed - We're pleased to announce that the scheduled maintenance window has concluded successfully and ahead of schedule. All systems are now fully operational. Thank you for your patience.
Apr 12, 23:24 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 EDT

Update - We want to inform you that while the upgrade work will be ongoing throughout the maintenance window, all tasks are scripted and designed to minimize disruption. Our systems will be configured to reroute services around any components being actively worked on.

Based on our preparations, the expectation is that there will be very little to no impact on your ability to send or receive faxes during this maintenance. We are taking all necessary precautions to ensure a seamless maintenance window and maintain continuous service.
Apr 8, 13:58 EDT

Scheduled - Please be advised that the ETHERFAX system will be undergoing scheduled hardware and software upgrades to our network devices. This maintenance is necessary to improve system performance, enhance security, and ensure the continued reliability of our services. Engineers will be performing the updates beginning Friday (2025-04-11) evening and continuing through Sunday (2025-04-13). This work has been scripted to minimize impact to customers. For any concerns please reach out to support@etherfax.net.
Apr 8, 12:38 EDT

Apr 11, 2025

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.