All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Toronto (TR1) Data Center Migration Feb 29, 07:00 - Mar 2, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 18:03 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 11:37 EST
Scheduled - etherFAX engineers will be onsite performing a physical migration of hardware inside of our Toronto (TR1) data center. During this time no impacts to service are expected. However, services will be failed over to redundant data centers during this time to prevent downtime. Customers connecting directly to the Canada service URL (ca.connect.etherfax.net) should ensure that applications/systems are honoring DNS updates and that any static entries (host files) are removed.
Feb 3, 11:37 EST
U.S. SOAP Uptime
Fetching
U.S. SOAP Response Time
Fetching
U.S. REST Uptime
Fetching
U.S. REST Response Time
Fetching
U.S. REST 2.0 Uptime
Fetching
U.S. REST 2.0 Response Time
Fetching
Canada SOAP Uptime
Fetching
Canada SOAP Response Time
Fetching
Canada REST Uptime
Fetching
Canada REST Response Time
Fetching
U.S. SMS Services
Fetching
Past Incidents
Feb 20, 2020

No incidents reported today.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - Portal reporting has continued to perform as expected. This incident is being marked as closed. Root cause was related to excessive CPU consumption on a portal API application pool.
Feb 10, 11:43 EST
Monitoring - Guess who made it work finally? Reporting is functioning and the team is continuing to monitor. Happy Monday!
Feb 10, 10:03 EST
Update - The etherFAX team has identified that one of our reporting worker bees is a running a little late to work this morning. We're hurrying him to work now!
Feb 10, 09:40 EST
Investigating - Our development team is currently investigating an issue with reports failing to run from the etherFAX portals. Further updates will be provided as they are available.
Feb 10, 09:18 EST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.