All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Mobile & Container Applications Operational
DirectFax for Slack Operational
DirectFax for Microsoft Teams Operational
Slack Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
U.S. SOAP Uptime
Fetching
U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
Fetching
Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Past Incidents
Jan 18, 2022

No incidents reported today.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022
Resolved - Carrier engineering and hardware team found an ingress switch card which was in an error status. They have removed this from service and are routing calls across redundant hardware. etherFAX engineers are showing the error clearing after the action by the carrier team. We will continue to monitor.
Jan 7, 00:02 EST
Update - The etherFAX team is still engaged with the carrier team during their escalation. We are seeing this affect other DIDs outside of the California area.
Jan 6, 22:32 EST
Investigating - etherFAX Engineers are currently engaged with our carrier regarding a regional issue impacting inbound fax calls from certain sending carriers failing to complete to DIDs in the California region. The carrier's engineering team is escalating internally.
Jan 6, 21:23 EST
Jan 6, 2022
Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.