ETHERFAX Status

Status Page

All Systems Operational

About This Site

Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational

Customer Portal Operational

Reseller Portal Operational

Telephony Operational

U.S. Inbound Toll-Free Operational

U.S. Inbound DID Operational

International Inbound Telephony Operational

Canada Inbound Telephony Operational

U.S. Outbound Operational

Canada Outbound Operational

International Outbound Operational

U.S. API Services Operational

U.S. REST Services Operational

U.S. SMS Services Operational

Canada API Services Operational

Canada REST Services Operational

Mobile & Container Applications Operational

DirectFax® for Microsoft Teams Operational

DirectFax® Email-to-Fax Services Operational

DirectFax® Email-to-Fax Services - U.S. Operational

DirectFax® Email-to-Fax Services - CA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

U.S. REST Uptime

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U.S. REST Response Time

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U.S. REST 2.0 Uptime

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U.S. REST 2.0 Response Time

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U.S. - DirectFax® Email-to-Fax Services

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Canada REST Uptime

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Canada REST Response Time

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Canada - DirectFax® Email-to-Fax Services

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Past Incidents

Apr 30, 2026

No incidents reported today.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Fax to Email Received as TIF versus PDF

Resolved - After a routine update of our email publisher service engineers determined that users subscribed to our fax to email services were receiving fax attachments as TIFF versus PDF files. The attachments were named with a .pdf extension causing some viewers to indicate they were corrupt. Users are able to open the files by changing the file extension to a .tiff rather than a .pdf. Engineers performed an update to the address the issue around 15:30 EDT.
Apr 28, 13:00 EDT

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.