All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our primary ISP in NY1 has rescheduled the emergency maintenance on the core router that was cancelled 2 weeks ago. They have again provided a 6 hour window in which they expect the outage to last 30 minutes or less. During this time etherFAX will update DNS for our service URL to publish the IP of our redundant provider. No impacts should be expected to services since etherFAX is taking proactive measures and updating the DNS record. The etherFAX Client and Reseller Portal will be inaccessible during the outage.
Posted on Apr 7, 09:23 EDT
U.S. SOAP Uptime
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U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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U.S. SMS Services
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Past Incidents
Apr 10, 2020

No incidents reported today.

Apr 9, 2020

No incidents reported.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Completed - etherFAX engineers have received notification from the ISP that due to other outages occurring they have cancelled the maintenance for this window. Once a future date is determined and provided we will pass along this information via a new scheduled maintenance window.
Mar 27, 04:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 EDT
Scheduled - Our primary ISP in NY1 will be performing emergency maintenance on a core router. They have provided a 6 hour window in which they expect the outage to last 30 minutes or less. During this time etherFAX will update DNS for our service URL to publish the IP of our redundant provider. No impacts should be expected to services since etherFAX is taking proactive measures and updating the DNS record. The etherFAX Client and Reseller Portal will be inaccessible during the outage.

With the current Covid-19 situation etherFAX management was in touch with the ISP today to verify that this maintenance is absolutely critical. The ISP verified that it can not be rescheduled due to its emergency classification and criticality.
Mar 25, 19:28 EDT