All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Mobile & Container Applications Operational
DirectFax for Slack Operational
DirectFax for Microsoft Teams Operational
Slack Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
U.S. SOAP Uptime
Fetching
U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - At this time carrier and colocation provider have determined there was damage to cabling entering the data center due to construction. This is under repair currently but they have routed traffic around affected infrastructure.
Nov 23, 13:16 EST
Update - We are continuing to monitor for any further issues.
Nov 23, 12:04 EST
Monitoring - Carrier has verified a circuit was in alarm on their side. They have corrected this and etherFAX engineers are continuing to monitor before returning traffic to the normal paths.
Nov 23, 12:04 EST
Identified - Engineers have verified that a data center cross connect is down between etherFAX and our carrier. Data center and carrier engineers have been engaged and are troubleshooting the outage. At this time we have implemented a workaround for outbound calls and those calls should be completing.
Nov 23, 11:43 EST
Investigating - Engineers are currently engaged with outbound carrier in our TR1 facility and actively troubleshooting outbound call failures.
Nov 23, 11:12 EST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.