All Systems Operational

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Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services Operational
Mobile & Container Applications Operational
DirectFax® for Microsoft Teams Operational
DirectFax® Email-to-Fax Services Operational
DirectFax® Email-to-Fax Services - U.S. Operational
DirectFax® Email-to-Fax Services - CA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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U.S. - DirectFax® Email-to-Fax Services
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Canada REST Uptime
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Canada REST Response Time
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Canada - DirectFax® Email-to-Fax Services
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Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Temporary Corporate Website Restriction - PHP Security Update
Resolved - The corporate website hosting provider has completed patching. Additional protection mitigations remain attached to the CDN layer should this vulnerability evolve over the coming days.

The ETHERFAX security team has restored access to the corporate website. Thank you for your patience.
Oct 22, 04:00 EDT
Update - Patches and mitigating steps for the PHP vulnerabilities have begun to be released. Our corporate website hosting provider is working to roll these updates out across platforms as soon as possible. Protective mitigations have also already been deployed at the CDN layer. We will share further updates as deployment progresses.

Once again this DOES NOT affect the ETHERFAX Production systems.
Oct 21, 12:38 EDT
Monitoring - As a precaution, we have temporarily restricted public access to the ETHERFAX corporate website. This step aligns with guidance from leading cybersecurity firms regarding a recently disclosed critical PHP vulnerability.Production systems are unaffected. All ETHERFAX production services including API, client portals, partner portals, APIs, and all customer environments continue to operate normally. Those environments do not utilize PHP. We expect to restore website access once our hosting provider confirms a patched PHP version is in place. For assistance in the meantime, contact support at support@etherfax.net. Thank you for your patience.
Oct 21, 12:08 EDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

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