etherFAX Status - [NY1] - Database Hardware Upgrade

[NY1] - Database Hardware Upgrade

Scheduled Maintenance Report for etherFAX

Completed

The scheduled maintenance has been completed.

Posted Jun 06, 2021 - 02:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 05, 2021 - 20:00 EDT

Scheduled

etherFAX engineers will be performing a hardware upgrade on the NY1 database infrastructure. During this time system loads and traffic will be transferred to our Denver, US data center as needed. No customer interactions is required. There may be momentary web service timeouts as the cutover to new hardware occurs.

Posted May 05, 2021 - 22:44 EDT

This scheduled maintenance affected: U.S. API Services (U.S. REST Services, U.S. SOAP Services, U.S. SMS Services), Mobile & Container Applications (DirectFax® for Slack, DirectFax® for Microsoft Teams), and Database Infrastructure, Customer Portal, Reseller Portal, Analog to etherFAX (A2E) Device Services.