NY1 Primary ISP Maintenance

Scheduled Maintenance Report for etherFAX

Completed

The scheduled maintenance has been completed.

Posted Aug 11, 2020 - 06:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 11, 2020 - 00:00 EDT

Scheduled

Our primary ISP in NY1 will be performing an upgrade on their IP platform. They have provided a 6 hour window in which they expect the outage to last 30 minutes or less. During this time etherFAX will update DNS for our service URL to publish the IP of our redundant provider. No impacts should be expected to services since etherFAX is taking proactive measures and updating the DNS record.

Posted Aug 07, 2020 - 19:59 EDT

This scheduled maintenance affected: U.S. API Services (U.S. REST Services, U.S. SOAP Services), Mobile & Container Applications (DirectFax® for Slack, DirectFax® for Microsoft Teams), and Customer Portal, Reseller Portal.