ETHERFAX Status

Status Page

All Systems Operational

About This Site

Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational

Customer Portal Operational

Reseller Portal Operational

Telephony Operational

U.S. Inbound Toll-Free Operational

U.S. Inbound DID Operational

International Inbound Telephony Operational

Canada Inbound Telephony Operational

U.S. Outbound Operational

Canada Outbound Operational

International Outbound Operational

U.S. API Services Operational

U.S. REST Services Operational

U.S. SOAP Services Operational

U.S. SMS Services Operational

Canada API Services Operational

Canada REST Services Operational

Canada SOAP Services Operational

Mobile & Container Applications Operational

DirectFax® for Slack Operational

DirectFax® for Microsoft Teams Operational

Slack Health Operational

DirectFax® Email-to-Fax Services Operational

DirectFax® Email-to-Fax Services - U.S. Operational

DirectFax® Email-to-Fax Services - CA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

U.S. SOAP Uptime

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U.S. SOAP Response Time

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U.S. REST Uptime

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U.S. REST Response Time

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U.S. REST 2.0 Uptime

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U.S. REST 2.0 Response Time

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U.S. - DirectFax® Email-to-Fax Services

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Canada SOAP Uptime

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Canada SOAP Response Time

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Canada REST Uptime

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Canada REST Response Time

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Canada - DirectFax® Email-to-Fax Services

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Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

Intermittent Inbound Call Failures

Resolved - This incident has been resolved.
Aug 22, 21:20 EDT

Monitoring - We're continuing to monitor but results and metrics continue to be positive.
Aug 22, 18:33 EDT

Identified - ETHERFAX engineers have successfully pushed calls to an alternate path and we are seeing partial restoration. We're continuing to monitor and ensure acceptable levels of service.
Aug 22, 17:27 EDT

Update - We are continuing to investigate this issue with our carrier partner.
Aug 22, 17:08 EDT

Investigating - ETHERFAX engineering is currently investigating an increase in call failures with one of our carrier partners. At this time some inbound faxes may be failing at a higher than expected rate or callers may be encountering busy signals. The team is working with the carrier partner and is working to push calls over alternate paths.
Aug 22, 16:06 EDT

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.