Status Page

All Systems Operational

About This Site

Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Mobile & Container Applications Operational
DirectFax® for Slack Operational
DirectFax® for Microsoft Teams Operational
Slack Health Operational
DirectFax® Email-to-Fax Services Operational
DirectFax® Email-to-Fax Services - U.S. Operational
DirectFax® Email-to-Fax Services - CA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
U.S. SOAP Uptime
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U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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U.S. - DirectFax® Email-to-Fax Services
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Canada - DirectFax® Email-to-Fax Services
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Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Completed - We're pleased to announce that the scheduled maintenance window has concluded successfully and ahead of schedule. All systems are now fully operational. Thank you for your patience.
Apr 12, 23:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 EDT
Update - We want to inform you that while the upgrade work will be ongoing throughout the maintenance window, all tasks are scripted and designed to minimize disruption. Our systems will be configured to reroute services around any components being actively worked on.

Based on our preparations, the expectation is that there will be very little to no impact on your ability to send or receive faxes during this maintenance. We are taking all necessary precautions to ensure a seamless maintenance window and maintain continuous service.

Apr 8, 13:58 EDT
Scheduled - Please be advised that the ETHERFAX system will be undergoing scheduled hardware and software upgrades to our network devices. This maintenance is necessary to improve system performance, enhance security, and ensure the continued reliability of our services. Engineers will be performing the updates beginning Friday (2025-04-11) evening and continuing through Sunday (2025-04-13). This work has been scripted to minimize impact to customers. For any concerns please reach out to support@etherfax.net.
Apr 8, 12:38 EDT