Inbound US Carrier Issue

Incident Report for ETHERFAX

Resolved

This incident has been resolved.

Posted Oct 16, 2024 - 12:25 EDT

Monitoring

Engineers were alerted to an issue with an inbound carrier DID trunk involving a US carrier. ETHERFAX Engineers are working with the carrier team and we are seeing resolution to this issue. Carrier advises there was a connectivity lapse that resulted in reduced capacity on their side. The ETHERFAX team is continuing to monitor.

Posted Oct 16, 2024 - 10:18 EDT

This incident affected: Telephony (U.S. Inbound DID).