The etherFAX team has recorded an incident affecting fax reception in the NY1 datacenter for some customers. The incident occurred between 16:18 and 16:43 UTC on July 24th, 2018. Some customers were unable to receive faxes during this timeframe and those faxes may need to be re-transmitted if they have not already.
Posted Jul 25, 2018 - 15:32 EDT
This incident affected: Telephony (U.S. Inbound Toll-Free, U.S. Inbound DID).