[US] Upstream Carrier Issues

Incident Report for etherFAX

Resolved

We are continuing to observe normal call completions from the affected upstream carrier. This incident is now resolved.

Posted Nov 30, 2021 - 17:56 EST

Monitoring

The upstream carrier has resolved the issue as of 22:15 UTC and we are continuing to monitor.

Posted Nov 30, 2021 - 17:22 EST

Investigating

etherFAX is aware of an upstream carrier issue affecting some toll DIDs on our network. Engineers are monitoring and in touch with the upstream carrier engineers.

Posted Nov 30, 2021 - 16:54 EST

This incident affected: Telephony (U.S. Inbound DID).