NA/NY1 - Some transactions being delayed

Incident Report for ETHERFAX

Resolved

The system has remained stable for the past 10 minutes after the indexing job was halted. This incident will now be closed. DBA's will continue to investigate the root cause of the indexing issues.

Posted Jan 26, 2019 - 04:16 EST

Monitoring

The indexing job which was causing the issue has been stopped. Engineers are continuing to monitor the system's interaction and performance with the database.

Posted Jan 26, 2019 - 04:03 EST

Update

We are continuing to investigate this issue.

Posted Jan 26, 2019 - 03:55 EST

Investigating

Engineers are monitoring a database reindexing job that is causing some transactions to be delayed.

Posted Jan 26, 2019 - 03:54 EST

This incident affected: Database Infrastructure.